-
CUSTOMER DELIGHT.
How satisfied are your customers - do you deliver on time?
-
PRODUCTIVITY.
How well does your organization manage in relationship to technology, accountability,
empowerment and productivity?
-
PROFITABILITY.
How effectively does your organization manage time in relationship to its
policies, plans, programs, projects, priorities, people, performance, and
profitability?
-
SATISFACTION.
How satisfied are your workers - do managerial leaders set realistic expectations
through dialogue and negotiation or does a "just do it or I will find
someone else who will" attitude prevail?
-
RESPECT. How does your
organization respect time - being late to meetings, missing report deadlines,
not completing sub-projects on time so others must wait and then play catch-up
to meet benchmarks and what are the consequences?
-
COLLABORATION.
Would you characterize your organization as being engaged in a "collaborative
business process" when it comes to organizational management?
-
BURN-OUT.
How well does your organization manage priorities - do your managerial leaders
effectively delegate by collaboratively and realistically assigning times
to projects and tasks with an adjusted rank order as new priorities are added
or do organizational leaders unrealistically "dump" in the name
of delegation more and more priorities with the caveat that "I have
empowered you to decide which things come first" with the unspoken assumption
that you must accomplish everything I ask when I want it even though realistically
there is not enough time to effectively do so.
